![]() It pays to be persistent, get beyond the first level responder and find someone who understands the real issue. Additionally, in a situation like yours, the trial would have carried you through to the Black Friday sale price. You may find that the new features may not be worth the cost to you, or support of your new camera may not be included, or you could run into technical issues that will give you buyer’s remorse. Caveat Emptor.Īdditionally, using the trial version even when you are familiar with the software is always a good idea. Consumers always need to be vigilant before spending their money. However, I doubt very much that it is “pure and deliberate deception” on DxO’s part. I understand your frustration, I’ve been there. Their practice of significantly increasing a discount after 2 weeks is pure and deliberate deception.Īnd yes, I know that other companies likely do it, that does not change the issue. Sorry, I don’t keep track of what was offered last year or whenever for all the software I have.ĭXO is the only one I have that updates anywhere close to this date. Well, needless to say DXO are refusing a refund… and refusing to move it beyond the “front line” responder. Some people wait, and some people, like myself, purchase the upgrade as soon as it is available. However, sInce there is a 31 day trial period, other people opt to download the trial when PhotoLab is released and then purchase an upgrade license when Black Friday prices become available.This is not new. When it’s released, DxO initially gives users a reasonable upgrade price which many of us take advantage of knowing full well that Black Friday prices will be much lower. Unfortunately, the timing of new PhotoLab major releases is almost always the 3rd Wednesday of October, only a month before Black Friday. One should not have to wait and trust that it will go on sale again a couple of weeks later. Notwithstanding that “everybody does it” this is pure deception and despicable. ![]() In other words, a deliberate ploy to get customers to pay more than they needed for it. My point should be quite clear, the “release sale” was made in the deliberate knowledge that it will go on sale again very shortly thereafter at a significantly lower price. And, when I purchased it on release it was on “sale”. Pure Raw seems rather limited and pretty expensive so that I might just as well continue with PL5.Mark, I am very well aware of sales. In particular my Fuji files come out way better in PL5 than in LR. PL5 is more "automatic" with its Smart Lighting and Clear View options (they often deliver nice results, though), and less usable Highlight/Shadow/Black and White controls. As a matter of fact, I do like the way LR edits an image more. But: It also seems that I can just as well start in PL5, apply the basic processing steps (Exposure, WB, Noise and Lens Correction) and then export as JPEG for catalogueing and further edit in LR. ![]() It seems as if LR sends the RAW-file w/o any edits to PL5. If you’re more Lightroom focussed perhaps DXO Pure Raw workflow would be a better fit? ![]() When I’m done editing I catalogue the raw files in Lightroom. I don’t want Lightroom doing any raw development as DXO’s is far better in my experience at extracting detail and handling any noise. For all of my cameras (excluding my Q2M obviously) I open the raw first in DXO Photolab and do all my edits from there. ![]()
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